SOS Office Supply values our relationship with customers and wants them to have the best price available. If you happen to find a lower online price, and meet the terms and conditions below, SOS Office Supply will not only give you 100% of the difference, but an EXTRA 10% on top of it – That’s SOSmart!
Price Guarantee Terms & Conditions:
- The product must be the exact same make, model, and color as purchased at SOSofficesupply.com
- Certain items are excluded from the Price Guarantee. Please click here to see the complete list of excluded items (All office furniture & equipment, All shredder, All laser printers, All projector, All data & tape cartridge, All floor machines & equipment)
- The merchant offering the lower price must have the product currently in stock
- The online merchant must be an established U.S. site, as determined by SOS Office Supply. Does not apply to auction site.
- Price Guarantee applies to price of the item, after any shipping charges, handling fees, processing fees, taxes, etc.
- Claims must be received via e-mail within 3 days from purchase date
- Limited to three claims per customer in any 60 day time period
- Limited to three of the same item number per customer
- Does not apply to merchants offering factory-reconditioned, refurbished, closeout or previously returned items
- Does not apply to merchants offering special promotions such as sale prices, rebate offers, coupon offers, quantity discounts, special orders and/or membership requirements for buyers and/or sellers
- Price Guarantee applies to online orders only
- We must be able to confirm the lower price, unconfirmed prices will not be honored
- SOS Office Supply reserves the final right to best determine eligibility for price guarantee
- Price Guarantee is subject to change without prior notice
- 110% difference will be issued in the form of a SOS Office Supply store credit. You are eligible for up to $250 in store credit on future purchases at SOS Office Supply per 60 day time period
How to Request a Price Guarantee Match
To request a price match please email us at pricematch@sosofficesupply.com. A price match specialist will respond within 3 business days. Please include the following information in your e-mail:
- The SOS Office Supply item # you found a lower price on
- The name of the online company you found the lower price at
- The web address (link) to the lower priced item
- The lower price found
- The quantity of the item that you wish to purchase
- Whether or not you have already placed an order with us. If you have please include your order date and order #
