We See It Your Way
At SOS if we don't know you well enough we can't really help you well enough. It's that simple. So when you become a customer we'll do what ever it takes to see your business as you do.
There are two key things we want you to know:
- We can't necessarily find out what you want by asking you directly. We therefore need to do a lot of observation.
- Simply giving you lots and lots of choice is not necessarily the right approach.
Our approach will always be customer driven. Think of us as the product expert "employee” in your company to direct user questions to and get answers. Soon we'll be able to give you answers before you ask the questions.
We Stay Close
We'll be there when you need help...and sometimes when you don't even know it. Not every supplier will do this and most will just make sure you are meeting your volume agreements.
You get to decide.
We'll be there...via phone, email, text, online and/or just walking through your door. You can even visit our office when you need to. We'll share our knowledge with you in whatever way you decide. If you know what you want and just want to get it...simply order it. If things just aren't so simple we'll be ready for the "hand-off".
We Help You Buy Better
It's not all about thousands of products at low prices. With every customer we actually help them with making better purchase decisions. As they realize how it can work for them they always hold us accountable by giving us a budget that demands real cost savings. And we'll find it too...
...it'll be in soft costs in the way we help streamline the ordering cycle from online ordering to fulfillment to AP reporting.
...it'll be in product costs after we work from usage to fine tune product selection, select house brand alternatives, and be competitive overall.
We make it easy too...but we also make it better.
As our knowledge and relationship with each customer grows we will continue to find greater cost savings through education and consultation to re-shape past emotional buying habits. Here are some examples:
- finding the cheapest price on an item may not be a true cost savings.
- you can save significant dollars without spending a nickel by changing the process or procedures on a few simple everyday processes.
And most importantly our prices and product selection are constant. After your analysis, prices won’t become obsolete after a short period of time. Contracted products will not "become unavailable". And If they do...we'll work with you to find comparable products at comparable prices.
We're Earth Friendly! You can be too.
Today our customers recognize the benefits of not only our reusable delivery bags and how easy we make it to recycle toner cartridges, but also how we educate them on sustainable business practices.
The power of "reuse", "reduce", and "recycle" can work for you too. Ask us how. Start now by contacting your account representative at 1-800-417-7600. He/she will work with you to create a simple program within your company, help you communicate it to your employees, and add the right products at the right prices to your custom online catalog.
If your company is looking to start or build upon green business practices...contact us today.
The Right Products...
...The Right Prices...
...Delivered as Expected...
...in our reusable green bag!
Custom Catalog Pricing
As a Michigan based office product supplier for over 60 years our customer have come to know what it means to lower their overall cost of procurement. It all comes down to our knowledge and experience we use to show you how to spend wisely and create a custom product catalog for your unique usage habits.
Four product categories make up 70% of your office product purchases.
- Paper
- Toner, Inkjet and technology products
- Filing products
- Presentation Products
SOS can help you rethink the categories. We will help you save money in product costs by crafting a "custom catalog" for your organization with custom pricing on the products you use the most.
This is how we will work with you to accomplish it:
- Work from usage to fine tune product selection,
- Select house brand alternatives, and
- Be competitive overall. Our prices are constant, not constantly churning.
Where other companies might offer to lower the price of your pens and paper, we offer true costs savings based on usage habits and education.
Our Dedication is Your Value
At SOS...it's not just business...it's personal.
SOS Office Supply has been proudly serving Michigan businesses for over 60 years. SOS is a group of trained professionals whose mission is to provide the right products...at the right prices...delivered as expected ...with a personal approach. Our team members are Michigan residents and know what it means to make sure businesses in this economic times get the very best service, selection, and treatment.
Our personal, professional service and hard work has paid off. More than 50% of our customers have been doing business with SOS for over 20 years.
On behalf of our entire team, SOS Office Supply appreciates the opportunity to serve you as your personal resource for office supplies. I also want to personally thank you for choosing SOS as your partner.
Dave Shapiro, President
Why SOS
"It's not all about thousands of products at low prices. With every customer we actually help them with making better purchase decisions."
Start now by contacting your account representative at 1-800-417-7600. He/she will work with you to create a simple program within your company, help you communicate it to your employees, and add the right products at the right prices to your custom online catalog.
Not an existing SOS Customer?
